Airmen at Work: Inspector General resolves complaints Published May 6, 2016 By Staff Sgt. Rachel Kocin 910th Airlift Wing Public Affairs YOUNGSTOWN AIR RESERVE STATION, Ohio -- Col. Kenneth Herstine, 910th inspector general (IG), and Master Sgt. Princeton Lowe, 910th IG superintendent, discuss the Air Force complaint resolution process with a member, here, April 3, 2016. The IG complaint resolution process indicates where command involvement is needed to correct systematic, programmatic or procedural weaknesses. (U.S. Air Force photo/Staff Sgt. Rachel Kocin)