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Master Sgt. Adaora Nwokoye, a customer service representative assigned to the 910th Military Personnel Flight (MPF), helps Staff Sgt. Aaron Fritz, a crew chief assigned to the 910th Aircraft Maintenance Squadron, with a Common Access Card (CAC) issue during the Unit Training Assembly here, Feb. 7, 2015. The MPF, part of the 910th Force Support Squadron, provides assistance with issuing a CAC, a military identification card, or working through technical concerns with the card. U.S. Air Force photo/Tech. Sgt. Valerie Smock.


Airmen at Work: Customer service keeps Airmen connected

Master Sgt. Adaora Nwokoye, a customer service representative assigned to the 910th Military Personnel Flight (MPF), helps Staff Sgt. Aaron Fritz, a crew chief assigned to the 910th Aircraft Maintenance Squadron, with a Common Access Card (CAC) issue during the Unit Training Assembly here, Feb. 7, 2015. The MPF, part of the 910th Force Support Squadron, provides assistance with issuing a CAC, a military identification card, or working through technical concerns with the card. U.S. Air Force photo/Tech. Sgt. Valerie Smock.

Related Imagery
Air Force Reserve Senior Airman Matt Tyrell, 910th Maintenance Squadron crew chief, removes a panel to check oil levels in the propeller of a C-130H Hercules aircraft here, May 3, 2015. This is one of many inspections to make sure the aircraft is fully mission capable. (U.S. Air Force photo/Senior Airman Rachel Kocin)
Air Force Reserve Senior Airman Taylor Weber and Senior Airman Matt Tyrell, 910th Maintenance Squadron crew chiefs, check fluid levels on a C-130H Hercules aircraft here, May 3, 2015. These checks are performed on the aircraft every fifteen days. (U.S. Air Force photo/Senior Airman Rachel Kocin)
Air Force Reserve 910th Airlift Wing Chaplain Lt. Col. Klavens Noel talks with a participant during registration at a local Yellow Ribbon Program event at the Kalahari resort here, May 8, 2015. The 910th, based at nearby Youngstown Air Reserve Station, Ohio (YARS), hosted the May 8 – 10, 2015 event which was attended by more than 90 Citizen Airmen and their family members. The Yellow Ribbon Program is mandated by the U.S. Congress and is designed to provide tools to Servicemembers and their families to aid them before, during and after an extended military tour. (U.S. Air Force photo/Master Sgt. Bob Barko Jr.)
The Air Force Reserve’s 910th Airlift Wing Base Honor Guard posts the colors during opening ceremonies at a local Yellow Ribbon Program event at the Kalahari resort here, May 9, 2015. The 910th, based at nearby Youngstown Air Reserve Station, Ohio (YARS), hosted the May 8 – 10, 2015 event which was attended by more than 90 Citizen Airmen and their family members. The Yellow Ribbon Program is mandated by the U.S. Congress and is designed to provide tools to Servicemembers and their families to aid them before, during and after an extended military tour. (U.S. Air Force photo by Master Sgt. Bob Barko Jr. /Released)
Members of the Air Force Reserve’s 910th Airlift Wing and their families participate in a resiliency exercise at a local Yellow Ribbon Program event at the Kalahari resort here, May 9, 2015. The 910th, based at nearby Youngstown Air Reserve Station, Ohio (YARS), hosted the May 8 – 10, 2015 event which was attended by more than 90 Citizen Airmen and their family members. The Yellow Ribbon Program is mandated by the U.S. Congress and is designed to provide tools to Servicemembers and their families to aid them before, during and after an extended military tour. (U.S. Air Force photo by Master Sgt. Bob Barko Jr. /Released)
Air Force Reserve 910th Airlift Wing Equal Opportunity Specialist Tech. Sgt. Marco Gonzalez holds up a poster created by Servicemembers and their families during a family fun activity session at a local Yellow Ribbon Program event at the Kalahari resort here, May 10, 2015. The 910th, based at nearby Youngstown Air Reserve Station, Ohio (YARS), hosted the May 8 – 10, 2015 event which was attended by more than 90 Citizen Airmen and their family members and supported by more than 30 Yellow Ribbon staff members and resource providers including Gonzalez. The Yellow Ribbon Program is mandated by the U.S. Congress and is designed to provide tools to Servicemembers and their families to aid them before, during and after an extended military tour. (U.S. Air Force photo by Master Sgt. Bob Barko Jr. /Released)
Carri Pullium (left) mother of twelve-year-old Celina Dennis (center), and Dale Pullium, Celina's grandfather, pin 2nd Lt. rank on her flight suit after she was sworn in as an honorary 2nd Lt. here, May 6, 2015. Dennis was selected as the 910th Airlift Wing’s 61st Pilot for a Day and treated to a day of military-themed activities here. Pilots for a Day are local children with chronic or life-threatening illnesses selected by Akron Children’s Hospital Boardman campus. (U.S. Air Force photo/Eric M. White)
Staff Sgt. Adam Tyjeski, a fireteam member with the 910th Security Forces Squadron, takes 12-year-old Celina Dennis of Poland, Ohio, for a ride in his cruiser here, May 6, 2015. Dennis was selected as the 910th Airlift Wing’s 61st Pilot for a Day, being sworn in as an honorary 2nd Lt. and treated to a day of military-themed activities here. Pilots for a Day are local children with chronic or life-threatening illnesses selected by Akron Children’s Hospital Boardman campus. (U.S. Air Force photo/Eric M. White)
Twelve-year-old Celina Dennis (center) of Poland, Ohio, poses with the aircrew of a C-130H Hercules aircraft here, May 6, 2015. Aircrew members from left to right are Tech. Sgt. Ken Filewich, 757th Airlift Squadron (AS) flight engineer; Capt. Steve Miller, 757AS pilot; 1st Lt. Jordan Criswell, 757AS pilot; Master Sgt. Jade Foley, 757AS loadmaster and Lt. Col. Roark Endlich, aircraft commander. Dennis was selected as the 910th Airlift Wing’s 61st Pilot for a Day, being sworn in as an honorary 2nd Lt. and treated to a day of military-themed activities here. Pilots for a Day are local children with chronic or life-threatening illnesses selected by Akron Children’s Hospital Boardman campus. (U.S. Air Force photo/Eric M. White
Master Sgt. Don McCormick, an aircrew life equipment craftsman with the 910th Airlift Wing, shows 12-year-old Celina Dennis of Poland, Ohio, how he inspects parachutes for defects here, May 6, 2015. Dennis was selected as the 910th Airlift Wing’s 61st Pilot for a Day, being sworn in as an honorary 2nd Lt. and treated to a day of military-themed activities here. Pilots for a Day are local children with chronic or life-threatening illnesses selected by Akron Children’s Hospital Boardman campus. (U.S. Air Force photo/Eric M. White)
Col. James Dignan (right), 910th Airlift Wing commander, completes honorary enlistment paperwork with 12-year-old Celina Dennis of Poland, Ohio, here, May 6, 2015. Dennis was selected as the 910th Airlift Wing’s 61st Pilot for a Day, being sworn in as an honorary 2nd Lt. and treated to a day of military-themed activities here. Pilots for a Day are local children with chronic or life-threatening illnesses selected by Akron Children’s Hospital Boardman campus. (U.S. Air Force photo/Eric M. White
Twelve-year-old Celina Dennis (not shown) of Poland, Ohio, sits in the flight deck of a C-130H Hercules aircraft as it taxis here, May 6, 2015. Dennis was selected as the 910th Airlift Wing’s 61st Pilot for a Day, being sworn in as an honorary 2nd Lt. and treated to a day of military-themed activities here. Pilots for a Day are local children with chronic or life-threatening illnesses selected by Akron Children’s Hospital Boardman campus. (U.S. Air Force photo/Eric M. White)